Development of nationwide supermarket products

Project outline

Customer’s industry	supermarket
Number of lots	Approx. 20 t/month
Development period	1 month
Solution provided	Manufacturing and delivery

Request background

A customer was looking for a supplier that could manufacture and supply the product locally in Japan due to the possibility of product shortages because the imported raw materials were not immediately available to the customer. We have deepened trust with the customer, and the number of inquiries for new projects is increasing.

UFI support details

We developed (reproduced) the flavor desired by the customer to ensure that their product would not be out of stock, and responded quickly with the shortest possible delivery time. It took only two months in total from development to production to delivery.

Support results

The ability to quickly and thoroughly understand and respond to the customer’s needs helped to deepen the relationship of trust and led to an increase in the number of new project inquiries.

Voice of person in charge

We think it is important not only to develop and propose products that meet customer needs, but also to think from the customer’s point of view and follow up with a series of post-launch activities to ensure that better products continue to be available for a long time.